Tag: passengers

Missed Connections

Several days ago, I was asked for my thoughts on transit amalgamation from a couple of seasoned veterans in the urban space.  This was in light of Thursday’s Institute of Municipal Finance and Governance talk on transit regional governance with Joe Berridge, Trisha Wood and Michael Schabas and The Agenda’s panel discussion the night before. While I agree that transit governance and funding are discussions well worth having now, the significance of the end user, aka the passenger has been missing.  I’m not just talking about affordability, mobility or accessibility.  It is about the passenger experience.

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